Agile development is a powerful methodology for building software, especially in the face of uncertainty. We run weekly sprints and work closely with you to define requirements and expectations. We’ll help build a backlog and ensure we’re consistently prioritizing our tasks. You’ll have full visibility into the product and process but also maintain the flexibility to make changes as things evolve.

Two heads are better than one. We strive to pair program 20-30% of our time. It allows us to build high-quality software quickly and efficiently. With pairing, developers are able to transfer knowledge, hold each other accountable, and maintain a high standard of quality. Pair programming is even more important when we’re working through more difficult technical challenges.

We write automated tests to validate our application code works as expected. Unit tests allow us to test the individual components while integration tests provide a fuctionalty test of features and processes of the application. Aside from establishing best practices for a product, test-driven development increases the long-term maintainability of the codebase.

We deploy as often as possible. As soon as new code passes the automated tests, it’s deployed to staging and available for your review. This allows us to get feedback quickly and make the necessary updates. Once it’s approved, we deploy to production and begin a feedback loop with customers. This is the best way to continuously improve a product.

If you include BA into your outsourcing contract, we can either run it on our own or in cooperation with your in-house BA specialists. For each project, we allocate business analysts who specialize in the relevant areas to interview project stakeholders, elicit and process all business and user requirements from your side.

As soon as you choose the solution that suits your budget, functionality and time expectations, we prepare detailed specification for a development team.

In every project, we perform UX and UI design, build architecture as well as run coding, integration and deployment. We work according to a wide range of development methodologies, including Agile and DevOps, and apply CI/CD approaches to speed up software delivery.

We run the overall project management and report to you on the progress of each project.

You can either include QA into your outsourcing contract with GTS or leave it with your in-house QA team or your QA vendor, in which case we will collaborate with them throughout all project stages.

Our developers hold regular unit tests and code reviews. We perform continuous testing within the development process, including functionality, performance, usability, integration, compatibility and security testing.

For each project separately and for the entire project pipeline, we define and estimate risks related to the project budget, delivery time, cybersecurity, new technologies and personnel.

Then, we prepare risk mitigation plans for each risk, monitor risks regularly and report to responsible project stakeholders to keep all parties fully informed about existing risks and their states and ensure the consistency of risk management actions.

We can fully manage all substantial changes in your applications: we discuss the changes with all parties concerned, define how the changes can influence the applications’ functionality, usability, security and other aspects and then implement the changes.

And if there is a need to introduce any changes concerning a particular project or the whole project pipeline, we make sure that such changes are promptly discussed, carefully planned and implemented.

Along with software development and modernization, we provide application support for every project and cover the following aspects:

• Administration: conducting user management (establishing access levels according to user roles), changing software configurations.
• Application monitoring: assessing the performance of your applications, detecting weak spots and performance drops to eliminate them timely.
• Troubleshooting: cleaning erroneous data from the database, fixing bugs.
• Evolution: developing, testing and deploying new features according to your change requests to ensure that your applications always stay relevant to your business needs.
• Establishing multi-tier support (L2-L4) to better allocate support team resources and match support agents with the issues of their specialization.